Coronavirus Information

  • COVID-19 is still with us, and the safety of NHS patients, visitors and staff is our top priority
  • In line with Government guidance, everyone accessing or visiting healthcare settings must continue to wear a face covering and follow social distancing rules
  • Due to the ongoing coronavirus pandemic, GP practices and other NHS health settings continue to operate on a strict infection prevention control basis in line with national guidance. This is to help stop the spread of coronavirus as much as possible
  • If you are attending the surgery in person for an appointment, please ensure that you are wearing a face covering and that you are following social distancing rules. This will help us to stop the spread of infection and to keep both patients and staff members safe
  • To help keep staff and patients safe, please do not attend the GP practice in person, if you have been told to self-isolate, have received a positive test result in the last 10 days, or if you have any of the following symptoms:
    a high temperature;
    a loss of, or change in normal sense of smell or taste (anosmia); or
    a new and continuous cough – even if it’s mild.
  • If you’re worried about your symptoms, or you’re not sure what to do, get help from NHS 111 at, only call 111 if you can’t get help online. 



Changes to Appointment System

Due to the coronavirus outbreak, how you contact us will be different at the moment.  This is to limit face to face contact whenever possible and help stop the spread of coronavirus.

Your GP practice is open and if you need to speak to your GP, please ring us on 01268 553321.  Our opening hours are 08.00 - 18.30.

You can also call NHS 111.  Please DO NOT come to the surgery unless you have an appointment.

If you are awaiting a check up or review, please be assured that we will be in touch.

Face to face appointments are still available, but you will be asked to discuss your condition over the phone or online via "doctorlink" first to assess what would be most appropriate for you.  This can be a convenient and flexible way to receive healthcare but please be assured that you will be seen in person if the GP feels it is necessary.

If you are asked to come to the surgery, please remember to wear a face covering.  Measures are in place to keep you as safe as possible from infection during your visit to the surgery.

Coming to The Surgery

We would like to reassure our patients that we have put the following measures in place to ensure your safety when you come to the surgery.   

  • Only one patient will be allowed in the waiting room at any time.  
  • Your waiting time will be as short as possible
  • We have a "one way" system so that patients do not pass each other on the way in or out of the surgery
  • Hand sanitiser for patient use
  • Reception staff have face masks
  • Our clinical staff have full PPE

To Help Us:

  • Please wear a face mask/covering when you come to the surgery.   We do not supply them and you may be declined entry without one.  
  • Where possible, come alone to avoid too many people in the waiting area.  
  • Do not arrive more than 5 minutes early for  your appointment.

Thank you for your co-operation.

Coronovirus Help

For help and information on all aspects of Coronavirus, please click on link below

NHS Help

Patients Who Are At Risk

If you have received a letter advising you to shield and are self isolating you can get information on how to obtain help by clicking the button below

Coronavirus Help

Information for Isolation Sick Note

If you need to self isolate and think you may need a sick note, please go to the following website for details:

To download a certificate click below then post it to the surgery for signature.  Please enclose S.A.E. for return CERT

Covid19 Planning and Research

This practice is supporting vital coronavirus (COVID-19) planning and research by sharing your data with NHS Digital.

For more information about this see:

About GPES Data for Pandemic Planning & Research (COVID-19) data collection

The General Practice Extraction Service (GPES) will extract the required data on a fortnightly basis until the expiry of the COVID-19 Directions. The GPES data extraction will identify all patients currently registered with a General Practice or with a date of death on or after 1 November 2019 whose record contains coded information relevant to pandemic planning and research.

If you have any queries regarding this collection please contact

CQRS Feedback

NHS Digital

Covid 19 Trial

Help the fight against COVID-19

Are you aged 65 and above?

Then you could be eligible to join the PRINCIPLE trial and help the fight against COVID-19.

Has your doctor or nurse said you are likely to have a COVID-19 infection?

Or do you have these symptoms and have had them for fewer than 15 days?

  • Asthma or lung disease Stroke or neurological problems
  • High blood pressure and/ or heart disease
  • Weakened immune system due to serious illness or medication (e.g. chemotherapy).
  • Diabetes not treated with insulin
  • Liver disease

The PRINCIPLE trial aims to find treatments that reduce hospital admission and improve symptoms for people with COVID-19.

To find out more please visit:

Tel: 0800 138 0880 email: